After thousands of customers and tens of thousands of windows installed throughout Southern California, we have compiled a list of the most popular questions that we are asked most often; including some great tips and facts on protection against break-ins.

Q. What makes you different from the other companies?

We manufacture locally and invite you to visit our factory and staff. Some companies do not even have an office for you to visit.

All of our window installers are employees of The Window Factory, there are no subcontractors. We pride ourselves in training and equipping our installers to work in your home using our time tested installation techniques.

We are members of numerous organizations that scrutinize us as a company, a window manufacturer and contractor.

For instance, we are a contributing member of the National Fenestration Rating Council, we are an Energy Star® Partner, a member of the League of California Homeowners and Efficient Windows Energy Collaborative and one of our owners is a member of the board of directors of the Better Business Bureau of San Diego and Imperial Counties.

We invite you to visit the website's of the California Contractors State Licensing Board and the BBB to check us out and our competitors. We have thousands of happy customers.

Q. Can you give me a ballpark price?

It’s a little difficult to give you a ballpark price on the web because there are many factors. For instance, what is the exterior of you house? The interior? How old is the house? Is there any termite/dry rot damage? What kind of install do you want? Do you want special trim?

However, we will give you a FREE estimate or ballpark price if you come to the showroom, however, we will always estimate high until we can see your home. We don’t believe in the “bait and switch” technique of sales.

Q. What is the advantage of vinyl over aluminum/wood?

The Window Factory vinyl framed windows are maintenance free, never need painting, will not corrode, shrink, crack or fade. Vinyl is a natural insulator, with the similar insulation properties as wood.