lifetime warranty is offered only those who purchased windows and doors on an installed basis
- Against Product Failure
- Installation Defects
- Screen Warrenty
- Unit Failure
Led by master craftsman Mark Wilson, our team of professional installation experts has over 100 years of combined experience to ensure that the job gets done right every time.
Because we never outsource to sub-contractors, The Window Factory can guarantee that every installation will be designed, implemented and supervised in accordance with stringent company guidelines established to ensure customer satisfaction.
Each installation undergoes a thorough ten-point inspection.
For many competitors, the job is done once a window has been installed and the final payment has been received. At the Window Factory, we’ve built our reputation on standing behind our installations for the lifetime of the product. This means you can count on us to back our warranties up with prompt and reliable service.
It’s no coincidence that repeat customers and new customers referred by satisfied clients account for a large part of our business. Our customer surveys consistently show top marks in respect to the quality of our products and the professionalism of our staff from the initial consultation to the clean-up of the job site. Check out what some of our recent customers have had to say about their experience working with the Window Factory.